3704 Foothill Boulevard
LA CRESCENTA, California
818.248.7550
4420 East Village Road
LONG BEACH, California
562.354.6655
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Place an Order
 
The Horn Guys La Crescenta The Horn Guys Long Beach
       
  Call 818.248.7550 Call 562.354.6655  
  Fax 818.248.7548 Fax 562.354.6657  
  Email sales@hornguys.com Email sales@hornguys.com  
  Visit 3704 Foothill Boulevard
La Crescenta, California 91214
Visit 4420 East. Village Road
Long Beach, California 90808
 
  Hours Monday-Friday 10am-5pm Pacific Time
Saturday 11am-3pm
Sunday Closed
Hours Monday-Thursday 11am-6pm Pacific Time
Friday 12pm-6pm
Saturday 11am-3pm
Sunday Closed
 
 

 


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Payment

We accept cash, checks, money orders, Visa, Mastercard, Discover, American Express, and Paypal.com.  If you wish to send us your credit card number via email, you may send the expiration date in a separate email for security.

Note: If you wish to pay with a Visa or Mastercard, that is, any card starting with the number 4 or 5, We'll also need the V-code. The V-code is printed in the signature box on the back of the card. It's the last three numbers.  If you wish to pay with American Express, we'll need the 4-digit number above your card number, on the front.

We can accept wire transfers, but please know our bank charges a $25 fee.  Thus, this is better reserved for instrument purchases, and we'll pay the fee.

If you wish to prepay by check, let us know, and we'll put the items aside, give you a shipping quote, and wait for payment.

 

Shipping Rates

Estimated shipping costs for some items below are subject to change. We ship United Parcel Service, US Postal Service, UPS Freight, Amtrak, Greyhound, DHX and DBSchenker.

We use DBSchenker for international shipments too large for the Postal Service, mainly to Australia, Singapore, Philippines, Taiwan, South Africa, and perhaps others.  Those countries have a 79" limit on box size.  This means any box larger than the smallest trombone case, or larger than 10x10x39" (40x40x100cm) must ship DBSchenker.  We find it's not economical to ship a trombone or larger case only via DBSchenker to these countries.

Item
Within the USA
International

International large packages to:

Australia, Philippines, Singapore, Taiwan, South Africa

Small box, mouthpiece, CD - or anything up to 1 pound $8 Priority Post $25-30 Priority Post
Medium box, @ 10+ lbs. $20-30 UPS $40-60 Priority Post $40-60 Priority Post
Trombone with case $50-80 UPS $120-150 Priority Post* $350-450 DBSchenker
Trombone or larger instrument gig bag or case $30-50 UPS $75-100 Priority Post* $350-450 DBSchenker
French horn or euphonium $60-100 $120-150 Priority Post* $350-450 DBSchenker
Tuba $250 UPS freight
$125 Amtrak
$125 Greyhound
$250-350 DHX to Hawaii
$100 to San Diego or Las Vegas
$500-800 DBSchenker or DHL, by quote $500-800 DBSchenker or DHL, by quote

* We believe this to be a complete list of the countries to which we can ship a large trombone box (16x16x44" or 40x40x110cm):

Andorra, Macao, Austria, Malta, Azerbaijan, Marshall Islands, Belgium. Micronesia, Denmark, Netherlands, Finland, New Zealand, France, Norway, Germany, Poland, Gibraltar, Portugal, Great Britain and Northern Ireland, San Marino, Greece, Slovak Republic (Slovakia), Ireland, Spain, Italy, Sweden, Japan, Switzerland, Liechtenstein, Vatican City, Luxembourg

 

Returns

We rarely get any returns because we try to spend time and effort to find the right item for you. Please let us know immediately of any errors or damage when your shipment arrives. Returns are limited to one week from time of receipt of the goods. Returned items must be in new and saleable condition with all packaging. All returns must have a return authorization number, issued by us in order to be eligible for a full refund. Please contact us immediately if you plan on making a return. Instruments and mouthpieces have a 7 day trial period. After 7 days the instrument is considered sold, despite how much you played or did not play the horn.  Any instruments that are damaged by the customer are considered sold. Customers are responsible for return shipping. All shipping is non refundable. We will gladly help resolve any manufacturing defects between the customer and manufacturer. Please contact us with any problems. No returns on special orders. Exceptions to the above are always possible as we want you to be happy with your purchase.

About restocking fees: We reserve the right to charge a restocking fee on returns of mouthpieces and more expensive items. Why? Credit card charges and labor to box a horn are expensive. Our restocking fee is 3%.  However, we will credit that fee towards your next similar instrument purchase.